Hello,

my name is Christian

I am interested in the cloud, automation, administration, security and everything that piques my interest.

I am a recent graduate of New York Institute of Technology. I accomplished this while working full time as an IT Technician.

Beyond the work, I am interested in traveling and learning about cultures. I also like to run and play a lot of video games.

Knowledge Management, inc

Junior Information Technology Specialist

Oct 2023 - Present

New York City Department of Education

School Computer Technology Specialist (IT Specialist)

Oct 2017 - Dec 2023

Efficiently manage and track the technology equipment inventory, implementing a streamlined system that improves equipment accountability, reduced loss, and ensured timely maintenance and replacement.
Manage and administered two Google Workspace domains, ensuring seamless collaboration, enhanced productivity, and streamlined communication across the organization.
Host and managed virtual meetings for platforms on Zoom, Google Meet and Microsoft Teams.

Counseling In Schools

Technology Consultant

Oct 2015 - Jun 2016

Mentored and trained 40+ staff members in software application, troubleshooting complex network problems, achieving 95% satisfaction rate.
Formulated strategic roadmaps with department leaders to launch improvements for IT operations & generated 40% increase in user satisfaction.
Resolved network and communication outages within the server room, swiftly troubleshooting and resolving issues.

CUNY IT Specialist Internship Program

Technology Support

Oct 2015 - Jun 2016

Assistance in the proper use and management of technology equipment, as well as technical support and troubleshooting services for a variety of hardware and software issues.
Configured wireless devices to access the Department of Education network.
Monitoring equipment and working with Help Center to ensure timely repairs.